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Senior Manager, Catering
Req ID: SENIO007768
Category: Service & Hospitality
Brand: Levy
Employment Status: Salary
Starting Rate: $.00 CAD
Location: 300 10214 104 AVENUE, Edmonton, AB
Category: Service & Hospitality
Brand: Levy
Employment Status: Salary
Starting Rate: $.00 CAD
Location: 300 10214 104 AVENUE, Edmonton, AB
Posting Date: 2026-10-09T06:30:05.78Z
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Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
The Senior Manager, Catering is responsible for providing strategic leadership and operational oversight for all catering operations across live entertainment, NHL hockey operations and other events. This role oversees the Catering Manager and catering team, ensuring exceptional service, food quality, operational execution, financial performance, and client satisfaction. The successful candidate must have proven leadership experience managing catering operations within a live entertainment environment. The successful candidate must be available to work regular evenings, weekends, NHL games, and events based on operational requirements.
Responsibilities
- Provide overall leadership and direction for catering operations across all events
- Oversee, coach, and develop the Catering Manager and catering leadership team
- Establish and maintain operational standards, procedures, and service expectations
- Provide strategic direction for the planning and execution of catering operations for live entertainment and other events
- Oversee staffing strategies, scheduling, training, and team development
- Partner with culinary, sales, and events teams to ensure seamless event execution
- Build and maintain strong client relationships and support the resolution of complex or escalated client requests
- Monitor financial performance, budgets, labour, and operational costs to achieve business objectives
- Analyze operational results and implement strategies to improve efficiency, profitability, and guest satisfaction
- Ensure compliance with health and safety regulations and company policies and procedures
- Lead post-event evaluations and drive continuous improvement based on feedback and operational results
- Support proposals, menu development, pricing, and event planning in partnership with sales and culinary teams
- Ensure consistent execution of service standards across all catering operations
- Comply with all Health and Safety Policies and procedures
- Adhere to uniform standards and job-specific standard operating procedures
- Other duties as assigned
The Qualifications
- Must have proven experience managing catering or hospitality operations in a live entertainment event environment
- Experience managing catering or hospitality operations in a sports arena, stadium or high-volume event environment is preferred
- Associate’s or Bachelor’s degree in Hospitality Management, Culinary Arts or Business Management
- Proven experience in catering management or hospitality
- Strong leadership skills
- Excellent written and verbal communication skills
- Ability to manage multiple events and teams simultaneously while meeting deadlines
- Knowledge of food safety standards and event planning
- Experience with high-volume or luxury catering environments
- Excellent organizational and multitasking skills
- Strong communication and interpersonal skills
- Proficient in Microsoft Office applications
- Experience with catering/event planning software (e.g., Tripleseat, Caterease)
- Must be available to work flexible hours including evenings and weekends
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
This post is also available in:
Français
This post is also available in:
Français