This position is responsible for the supervision of all hourly associates and supervisors within the kitchen, reporting to the Chef. This position supports the Chef as required, and acts as the primary leader in the absence of the Chef.

• Acts as Manager for all hourly associates, hourly and salaried supervisors, and ensures the station operating team delivers flawless service at each meal with all required menu items prepared as required.
• Coordinates service requirements based on station needs and communicates shortages and needs to the Chef.
• Ensures that any substitutions or shorts are communicated to the service team, GM and Chef.
• Ensures station SOPs are followed for each meal service, overseeing execution to ensure HSQA practices are followed.
• Assists the Chef to ensure compliance with all sanitation, safety, production and merchandising requirements are completed.
• Maintains adequate records and logs, including but not limited to: production and consumption logs, waste logs, temperature logs and receiving logs.
• Communicates station expectations with cooks as required.
• Ensures the submission of required monthly safety audits and compliance inspections, at the request of the Chef.
• Assists the Chef with forecasting and compliance, including Origami, MenuWorks, PeopleHub, CIMS, Orbit and WORrior.
• Ensures food produced meets strict quality standards.
• Answers any guest questions and responds to guest feedback during meal service. Follows up on guest complaints and works with GM/FSD to resolve matters effectively and promptly. Remains available and present during meal periods to address concerns immediately.
• Accepts orders and verifies all goods have been received in adequate condition, before signing the invoice, and ensures orders are put away promptly after being received in the absence of the receiver.
• Ensures that the all client & company policies are followed at all times.
• Collaborates with the Production Supervisor, Catering Supervisor and Chef on all menu refreshes, and provides feedback.
• Coordinates any required equipment repairs and additional labour within given budget; ensures approval is obtained for all repairs prior to placing service call.
• Adheres and enforce all food safety policies; tracks and records compliance of food safety training for all associates.
• Assists with hiring and onboarding of staff, as per applicable collective agreements, to ensure adequate staffing levels at all times. Checks completion of weekly schedule and posts as required by the applicable collective agreement.
• Compiles and submits inventory weekly to the FSD/GM.
• Follow waste reduction techniques, including checking clear waste bins for excess or unusual waste after each meal.