·         Welcome guests to the restaurant and cheerfully greet them.

·         Escort guests to assigned dining or bar areas, provide them with a menu and any other information required.

·         Coordinate available seating options and ensure sections are not overcrowded.

·         Answer incoming phone calls and address guests’ queries.

·         Manage reservations over the phone, online platforms, or in-person.

·         Provide accurate wait times and monitor waiting lists.

·         Set tables, as per the restaurant standard, before guests are seated.

·         Keep the dining area clean, including tables, chairs, and floors.

·         Polish silverware and clean glasses.

·         Ensure all necessary supplies such as linen, utensils, condiments, and cleaning materials are adequately stocked and organized.

·         Coordinate orders.

·         Ensure quality, portion size and presentation standards are upheld on every plate served.

·         Communicate any concerns with servers and the kitchen.

·         Assist servers in delivering food and drinks as needed.

·         Greet customers upon their departure.

·         Adhere to and enforce Compass Group Canada and Park Hospitality policies.

·         Assist with other Park Hospitality and APC departments where appropriate.

·         Provide support to the goodwill ambassador volunteers on site.

Health and Safety

·         Ensure cleanliness and hygiene are maintained in restaurant areas.

·         Strive to uphold a safe working environment and be Health and Safety conscious and actively involved in maintaining and improving a safe work environment.

General Duties

·      Adhere and comply with all Compass Group Canada and Park Hospitality policies, safety regulations and safe work practices that will ensure a safe work environment.

·      Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.

·      Demonstrate the ability to establish and maintain positive relationships with co-workers, volunteers, and visitors.

·      Demonstrate a commitment to the principles of equity and diversity, and a proven ability to work effectively with a diverse population.

·      Perform other related duties and responsibilities as required.