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Supervisor, Full Time
Req ID: SUPVI007241
Category: Service & Hospitality
Brand: Chartwells
Employment Status: Hourly
Starting Rate: $22.77 CAD
Location: 85 Universite Suite 344, Ottawa, ON
Category: Service & Hospitality
Brand: Chartwells
Employment Status: Hourly
Starting Rate: $22.77 CAD
Location: 85 Universite Suite 344, Ottawa, ON
Posting Date: 2026-08-27T23:00:06.627Z
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Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Requirements
• Bilingual – English and French
• 1 year of supervising experience
Reports to:
Unit Manager
JOB DESCRIPTION:
CORE EXPECTATIONS
• Provide friendly, enthusiastic, and courteous service at all times; respond to customer inquiries regarding service; communicate to guests to he them understand proper use of the area.
• Ability to interact with customers and co-workers in order to assure compliance with company service standards, including managing customer concerns and complaints, as well as company inventory and property control procedures.
• Must have sufficient mobility to perform assigned tasks within production and service time frames established for the job.
• Maintain a high standard of personal appearance and hygiene at all times, by presenting themselves on-time, well-groomed and in full-approved uniform.
• Maintains all departmental standards and procedures.
• Provide leadership to staff which would include training, direction, scheduling, and supervision.
• Learns and masters all positions of those they manage
• Provides thorough information regarding menu and menu items.
• Demonstrates a sincere passion for food & beverage and customer service.
• Ensure efficiency in day-to-day operations (including break schedules, Quality Assurance, Health and Safety, and positive team dynamics)
• Performs other tasks as assigned but not limited to the duties listed above.
KEY RESPONSIBILITIES
• Ensure entire cash handling and register function performed accurately and consistently
• Contribute toward profitability store through seeking opportunities to enhance sales
• Cash over shorts
• Managing employee sick calls
• Training staff
• Manage less than 10 employees on the floor at a time
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
This post is also available in:
Français
This post is also available in:
Français