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General Help, Full Time
Req ID: GENER006757
Category: Service & Hospitality
Brand: Chartwells
Employment Status: Hourly
Starting Rate: $19.00 CAD
Location: 481 Barton St. E., Stoney Creek, ON
Category: Service & Hospitality
Brand: Chartwells
Employment Status: Hourly
Starting Rate: $19.00 CAD
Location: 481 Barton St. E., Stoney Creek, ON
Posting Date: 2026-08-19T17:15:10.68Z
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Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Position Description & Key Duties
Employees working in the Tim Hortons unit are responsible for providing excellent customer service while supporting the daily operations of the location. Employees must be available to work a variety of shifts based on operational requirements.
Key Responsibilities:
- Provide friendly, professional and efficient customer service to students, staff, faculty and visitors.
- Take customer orders accurately and process cash, debit and credit transactions.
- Prepare and serve Tim Hortons beverages, including coffee, tea, specialty beverages and cold drinks, following established recipes and procedures.
- Prepare and assemble food items, sandwiches, baked goods and other menu items according to Tim Hortons and Chartwells standards.
- Operate POS equipment and ensure all transactions are processed accurately.
- Maintain a clean, organized and well-stocked service area throughout the shift.
- Restock food, beverages, cups, lids, condiments, packaging and other supplies as required.
- Monitor product levels and communicate shortages or replenishment needs to the supervisor.
- Follow all food safety, sanitation, personal hygiene and workplace health and safety requirements.
- Complete cleaning duties, including counters, equipment, floors, work areas, dining areas and other assigned areas.
- Follow proper procedures for food preparation, storage, temperature control, rotation and waste.
- Assist with opening and closing duties, including preparation of the unit, stocking, cleaning and securing the area.
- Work efficiently during busy periods while maintaining accuracy and a high level of customer service.
- Respond to customer questions and concerns in a professional and respectful manner and seek assistance from a supervisor when required.
- Work cooperatively with team members and assist in other areas of the operation as business needs require.
- Follow all company, campus and unit policies and procedures.
- Perform other related duties as assigned by management.
Availability Requirement:
Employees must be able to have the flexibility to work varying shifts, including opening, daytime and closing shifts, based on operational requirements.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
This post is also available in:
Français
This post is also available in:
Français