General Help, Full Time
Req ID: GENER006683
Category: Service & Hospitality
Brand: Chartwells
Employment Status: Hourly
Starting Rate: $19.10 CAD
Location: 85 Universite Suite 344, Ottawa,
ON
Posting Date: 2026-08-15T15:15:05.93Z
REQUIREMENTS:
Less than 1 year of cooking experience
Bilingual (French and English)
Successfully completes all of Compass required training
REPORTS TO: EXECUTIVE CHEF, SOUS CHEF
TAKES DIRECTION FROM: CHEF DE PARTIE
JOB DESCRIPTION:
CORE EXPECTATIONS
- Able to consistently demonstrate extraordinary guest service based on the 7 essentials of Exceptional Customer Service.
- Must strive to go above and beyond, following the You First program guidelines.
- Provide friendly, enthusiastic, and courteous service at all times; respond to customer inquiries regarding service; communicate to guests to he them understand proper use of the Dining Room.
- Ability to interact with customers and co-workers in order to assure compliance with company service standards, and company inventory and property control procedures.
- Must have sufficient mobility to perform assigned tasks within production and service time frames established for the job.
- Maintain a high standard of personal appearance and hygiene at all times, by presenting themselves on-time, well-groomed and in full-approved uniform.
- Able to utilize all resources of food according to Q&A.
- Ensures the safe operation of kitchen equipment and environment by checking for and reporting hygiene and safety hazards to Sous Chef and Executive Chef.
- Follows instructions in departmental recipe books. (WEBTRITION)
- Maintains all departmental standards and procedures.
KEY RESPONSIBILITIES
- Performs a variety of general service and production duties.
- Transports food and equipment.
- Ensure that all prepared products are correctly recorded on production records.
- Prepare and portion all food and mise en place according to specifications in quantities sufficient for the day’s production levels.
- Assist anywhere else in the kitchen during production as needed.
- Responsibilities include but are not limited to working alongside and assisting the cooks, sanitation, dishwashing, pot washing, etc.
- Performs other tasks as assigned by management, not limited to the duties listed above.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
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