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Director, Workforce Strategy
Req ID: DIREC002907
Category: Analytics & Bus Intell
Brand: Corporate Compass Group
Employment Status: Salary
Starting Rate: $110000.00 CAD
Location: 1 Prologis Blvd, Mississauga, ON
Category: Analytics & Bus Intell
Brand: Corporate Compass Group
Employment Status: Salary
Starting Rate: $110000.00 CAD
Location: 1 Prologis Blvd, Mississauga, ON
Posting Date: 2026-05-26T11:00:08.877Z
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Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
The salary range for this position is $110,000 to $125,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
The Director, Workforce Strategy is accountable for enterprise labour strategy, workforce productivity, and labour cost governance across Compass Canada Group. This role partners closely with Operations, Finance, Payroll, HR, and Technology to ensure disciplined workforce practices that support operational excellence across multi-site foodservice and support services environments. The Director serves as the enterprise owner of the UKG Workforce Management platform.
Now, if you were to come on board as our Director, Workforce Strategy, we’d ask you to do the following for us:
- Labour Strategy & Cost Optimization
- Lead enterprise labour optimization strategy aligned to Compass Canada Group’s operational and financial objectives.
- Drive sustainable labour productivity improvements across multi-site operations.
- Monitor labour cost performance versus budget, forecast, and operational plans.
- Workforce Management Systems (UKG)
- Act as an enterprise product owner for UKG Workforce Management, including time & attendance, scheduling, and labour analytics.
- Partner with IT, Payroll, HR, and Operations to optimize UKG configuration, reporting, and adoption.
- Lead continuous improvement initiatives to standardize and fully leverage UKG capabilities.
- Workforce Governance & Compliance
- Own enterprise overtime governance, targets, and reporting.
- Establish standards to ensure accurate time of capture, scheduling discipline, and payroll compliance.
- Drive manager accountability and reduce payroll leakage.
- Executive Labour Insights
- Provide senior leaders with clear dashboards, insights, and deep-dive analysis.
- Translate workforce data into actionable operational recommendations.
- People Leadership
- Lead, coach, and develop the Senior Analyst and Business Analyst.
- Set analytical standards, priorities, and development plans.
Think you have what it takes to be our new Director, Workforce Strategy? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- 10+ years of experience in workforce optimization, labour strategy, operations, or financial analysis.
- Proven success delivering labour cost savings in complex, multi-site organizations.
- Deep, hands-on experience with UKG Workforce Management (highly preferred).
- Strong executive communication and stakeholder management skills.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
This post is also available in:
Français
This post is also available in:
Français