The salary range for this position is $48,000 to $52,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role.Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

The Workplace Ambassador is a highly visible, on-the-floor role responsible for delivering a seamless, welcoming, and well-managed workplace experience. Acting as a key point of contact for colleagues, executives, and visitors, the Workplace Ambassador supports shared spaces, seating and floor operations, colleague engagement, and essential workplace administration.

This is an active, walking role that requires regular movement across multiple floors throughout the workday. It is well suited to individuals who enjoy staying mobile, engaged, and responsive in a dynamic corporate environment.

Now, if you were to come on board as one of our Workplace Ambassador , we’d ask you to do the following for us:

• Maintain the day-to-day upkeep of shared spaces, including cafés, coffee stops, inclusive spaces and meeting rooms etc.
• Manage coffee and café operations, including ordering coffee, cleaning products, printers supplies, smallwares, and related inventory
• Ensure shared spaces are clean, organized, stocked, and consistently well-maintained throughout the day
• Support meeting room readiness, including setups, resets, and regular floor walk-throughs
• Conduct ongoing floor inspections to proactively identify cleanliness, supply, or maintenance needs
• Submit and track facility, cleaning, and repair requests as required
  
• Provide on-the-floor support to colleagues navigating the workplace
• Assist colleagues in finding and accessing workspaces, including navigating seating arrangements and hub boundaries
• Support colleagues and line of business teams with day-to-day workplace needs and inquiries
• Ability to remain on your feet for extended periods
• Ability to lift up to 50 lbs as required for setup and supply handling

Think you have what it takes to be a Workplace Ambassador ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful: 

• Post-secondary education and at least 1 year of experience in office administration, hospitality, workplace services, or a related field
• Strong organizational, time management, and prioritization skills
• A customer-focused mindset with flexibility to support evolving workplace needs
• Excellent communication and interpersonal skills
• Comfort working in a high-visibility, fast-paced corporate environment
• Tech savvy and proficiency with Microsoft Office (Word, Excel, and Power Point)