The hourly wage rate for this position is $18.30 – $19.30 Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. 

This is a posting for an existing job vacancy

The Working Team Lead is a hands-on leadership role responsible for coordinating and supporting daily cleaning operations while actively performing janitorial duties alongside team members. The Working Team Lead serves as a resource for frontline employees, helps ensure work assignments are completed efficiently and to quality standards, and assists management in maintaining a safe, clean, and productive work environment.

Key Responsibilities

Operational Leadership

• Support the Shift Coordinator and Site Supervisor in daily operations.
• Assign and coordinate work activities among cleaning staff.
• Monitor task completion and provide ongoing direction throughout the shift.
• Act as the first point of contact for frontline employees during assigned shifts.
• Communicate operational priorities and shift updates to team members.

Hands-On Cleaning Duties

• Perform routine and specialized cleaning duties as required.
• Assist with floor care activities including scrubbing, polishing, burnishing, and carpet extraction.
• Support washroom sanitation, waste removal, and general facility cleaning.
• Assist with special projects and high-priority cleaning tasks.
• Ensure all work areas meet established cleanliness standards.

Quality Assurance

• Conduct routine inspections of assigned areas.
• Identify service deficiencies and address issues promptly.
• Report recurring concerns and operational challenges to supervisors.
• Ensure company and client cleaning standards are consistently met.

Training & Employee Support

• Assist with onboarding and training new associates.
• Demonstrate proper cleaning techniques and equipment operation.
• Provide coaching and support to team members.
• Reinforce company policies, procedures, and safety requirements.

Equipment & Supply Management

• Monitor cleaning equipment and report maintenance issues.
• Ensure supplies are stocked and readily available.
• Promote proper handling and storage of chemicals and equipment.
• Assist with inventory counts as required.

Health & Safety

• Lead by example in following safe work practices.
• Ensure proper use of personal protective equipment (PPE).
• Report hazards, incidents, and unsafe conditions immediately.
• Support workplace safety inspections and initiatives.
• Maintain compliance with WHMIS and company safety procedures.

Qualifications

• Previous experience in janitorial, custodial, environmental services, or facilities operations.
• Demonstrated leadership or team lead experience preferred.
• Working knowledge of cleaning equipment, chemicals, and floor care procedures.
• Strong communication and interpersonal skills.
• Ability to prioritize work and coordinate multiple tasks.
• Ability to work independently while supporting team objectives.

Preferred Qualifications

• WHMIS certification.
• Health & Safety training.
• Experience in pharmaceutical, manufacturing, industrial, or commercial environments.
• Experience training and mentoring frontline staff.

Working Conditions

• Active, hands-on role requiring standing, walking, bending, lifting, and frequent movement throughout the facility.
• Exposure to cleaning chemicals and equipment.
• Day, afternoon, night, weekend, and holiday shifts may be required based on operational needs.