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Evening Shift Mail Clerk, TD – Toronto, ON

Req ID: 1498933
Category: Administrative Assistant – HOURLY
Brand: ESFM (Eurest Services)
Location: Toronto, ON
Posting Date: January 19, 2026

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Who Are We?

Working Title: Evening Shift Mail Clerk, TD – Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $17.60 per hour
Address: 55 King St .W. C-1 Suite 100 Toronto ON M5K 1A2
New Hire Schedule: 2pm to 10pm

The salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Job Summary

The Evening Shift Mail Clerk should have exceptional customer service literacy skills. This role is primarily responsible for managing the doorbell for deliveries, managing in-person Associate requests and signing for deliveries. In addition, this role will be responsible for receiving and sorting all incoming mail to distribute to other departments or individuals as well as respond to inbound calls and emails received in the general Mailroom Inbox.

There may be a requirement for extended hours depending on workload and or special projects

Essential Duties and Responsibilities:

Sign for, record and direct all incoming Canada Post and courier deliveries

· Deliver, slot, pick up and sort all incoming and outgoing mail

· Process internal and external mass mailings

· Receive incoming couriers and notify intended recipient(s) as soon as possible

· Calculate and affix proper postage to all outgoing mail and parcels

· Maintain accurate records of urgent business mail delivery

· Ensure all lookups mail are processed, counted and logged

· Work in conjunction with supervisor to formulate process improvements for the mailroom

· Notify individual staff by e-mail or telephone of larger boxes and deliveries

· Distribute supplies to clients within the floors

· Process Registered Mail and drop off to Canada Depot via Shoppers Drug Mart

· Other duties as required

Skills/Qualifications:

· Completion of secondary school and basic math skills

· 6 months – 1-year prior experience in customer service/office services/mailroom

· Intermediate knowledge of MS Word, MS Excel

· Knowledge and experience using postage metering machine, UPS Connect, and Purolator shipping systems asset

· Strong communication and customer service skills

· Proven ability to multitask, work independently, and set priorities

· Able to lift 50 lbs on a consistent basis

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.