Accounts Receivable Collections Specialist
Req ID: 1495818
Category: Administrative Support – SALARY
Brand: Corporate
Location: London, ON
Posting Date: January 8, 2026
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Job Summary
The salary range for this position is $42,400 to $50,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy.
Now, if you were to come on board as our Accounts Receivable Collections Specialist, we’d ask you to do the following for us:
- Collect all outstanding receivables and ensure Clients receives the invoices in a timely fashion.
- Follow up unidentified Deposits (UD) with the operations for any unkeyed invoices
- Monthly meetings with management of operations to review all invoices over 60 days and action plans
- Work with all units of your assigned sectors to ensure a proper procedure is in place for submitting correct invoices to the Client, entering in Orbit and providing backup in weekly Orbit envelopes
- Provide agings and payment information to units to ensure updated and accurate records
- Review payment terms to ensure they align with the contracts.
- Provide write offs when required and ensure proper authorization is obtained
- Arrange refunds when necessary
- Respond to inquiries from Clients and units
Think you have what it takes to be our Accounts Receivable Collections Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Proven collection experience, business to business experience preferred
- Ability to research, analyze and determine logical resolutions regarding client account issues
- Proficient MS Office including exceptional Excel skills
- Experience in a computerized accounting environment (JD Edwards preferred)
- Excellent communication and negotiation skills
- Accuracy and attention to detail
- Ability to work independently and within a team
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