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Marketing & Guest Experience Leader, Chef's Hall
Req ID: 1494799
Category: Culinary – SALARY
Brand: CVE (Catering, Venues & Events)
Location: Toronto, ON
Posting Date: January 6, 2026
Category: Culinary – SALARY
Brand: CVE (Catering, Venues & Events)
Location: Toronto, ON
Posting Date: January 6, 2026
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Chef's Hall
This role is for a creator, connector, and closer.
Chef’s Hall is a high-energy, multi-vendor food hall where food, bars, and community collide. We’re looking for a Marketing & Experiences Leader who knows how to turn buzz into bookings, ideas into revenue, and group events into must-attend experiences.
Reporting directly to the General Manager and working closely with the Chef’s Hall leadership and sales team, this role owns the strategy and execution behind marketing initiatives and large-scale group event executions— from corporate buyouts and celebrations to brand activations and community moments.
In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.
This is a posting for an existing job vacancy.
Pay range is $65,000 to $75,000.
Job Summary
Now, if you were to come on board as our Marketing & Guest Experience Leader at Chef’s Hall, we’d ask you to do the following for us:
- Lead Marketing Strategy (and Make It Fun)
- Work hand-in-hand with external marketing agencies to execute campaigns that actually perform
- Bring creative ideas to the table to drive traffic during slower periods and maximize peak times
- Lead promotional calendars tied to food, beverage, seasons, and cultural moments
- Ensure brand voice, visuals, and messaging feel bold, current, and unmistakably Chef’s Hall
- Be the Connector
- Collaborate daily with the GM and Chef’s Hall management team to align marketing with operations
- Partner with vendors and bar leadership to spotlight offerings and create promotional moments
- Work cross-functionally with Compass Group partners as needed (Marketing, Sales)
- Own the Guest Journey for Groups
- Ensure group events feel elevated, organized, and effortless for guests
- Coordinate event logistics with operations, bar, and vendors
- Be present on key event days to ensure execution matches the promise
- Collect feedback and continuously refine offerings
- Measure, Adjust, Repeat
- Track campaign performance, event revenue, and conversion rates
- Use data to refine strategy without killing creativity
- Identify new revenue opportunities and promotional angles
Think you have what it takes to be our Marketing & Guest Experience Leader? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role
- Equal parts marketer, storyteller, and salesperson
- Comfortable creating and promoting experiences — not just spaces
- Creative, proactive, and obsessed with bringing people together
- Confident working with agencies, stakeholders, and operators
- Organized enough to manage details, flexible enough to adapt on the fly
- Energized by nightlife, food culture, and live environments
- 3–5 years in marketing, events, hospitality sales, or brand partnerships
- Experience driving group bookings, corporate events, or activations
- Familiarity with social media marketing, digital campaigns, and promotions
- Background in hospitality, food & beverage, or lifestyle brands strongly preferred
- Experience working within a larger organization or with external agencies is an asset
This post is also available in:
Français
This post is also available in:
Français