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Assistant Manager, Workplace Ambassador Services
Req ID: 1482240
Category: Customer Service/Experience Management – SALARY
Brand: Restaurant Associates (EPC)
Location: Toronto, ON
Posting Date: November 18, 2025
Category: Customer Service/Experience Management – SALARY
Brand: Restaurant Associates (EPC)
Location: Toronto, ON
Posting Date: November 18, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
Location: TD Bank, Corporate Offices, Toronto
The Assistant Manager, Workplace Ambassador Services will serve as the point of contact and will provide support the unit with administrative duties.
Now, if you were to come on board as one of our Assistant Manager, Workplace Ambassador Services, we’d ask you to do the following for us:
- Manage a team of Workplace Ambassadors.
- Provide ongoing supervision, coaching, training and follow up.
- Support benefits enrolment, questions and human resources for performance management as needed.
- Share duties to train new hires – occasional out of province travel is required.
- Ensure contract compliance, support payroll services and ensure accurate and timely submission of payroll data.
- Support and champion both Compass and client specific Health and Safety standards
- Manage Business Contact relationships for team of Concierge Personnel.
- Build and maintain relationships relations with head clients and individual line of business contacts.
- Understand the needs of the individual lines of business by completing regular floor audits.
- Contribute to and participate in quarterly meetings/presentations.
- Achieve service level targets as defined in client contract.
- Share and contribute to the design and execution of new hire program.
- Travel as necessary to train associates outside of GTA.
- Contribute to ongoing learning and development programs.
- Execute best in class welcome/onboarding program.
- Contribute to ongoing program improvement projects.
Think you have what it takes to be a Assistant Manager, Workplace Ambassador Services ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- Relevant post-secondary education and 2-years People Management experience.
- Strong skills in time management, organization, and project management.
- Exceptional customer service skills with the willingness to be flexible.
- Excellent communication and presentation skills.
- Proficiency with Microsoft Word, Excel and PowerPoint.
This post is also available in:
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This post is also available in:
Français