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Intake Specialist
Req ID: 1464373
Category: Administrative Support – SALARY
Brand: Restaurant Associates (EPC)
Location: Toronto, ON
Posting Date: September 30, 2025
Category: Administrative Support – SALARY
Brand: Restaurant Associates (EPC)
Location: Toronto, ON
Posting Date: September 30, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
Job Summary
Now, if you were to come on board as our Intake Specialist for CIBC Square, we’d ask you to do the following for us:
- Coordination of event requests:
- Triage and direct Intake Form requests for all CIBC Square Conference Centre meeting and event requests.
- Support scheduling of meetings/event bookings while identifying potential conflicts to bring forward for resolution.
- Provide regular calendar updates to the events team.
- Guest services & communications:
- Support the management of the general mailbox ensuring timely responses.
- Cultivate relationships on behalf of the CIBC Square Conference Centre across the organization with a hospitality-first approach.
- Provide coordination across various workstreams and service lines as needed for requests and communications to the CIBC Square Conference Centre.
- Administrative support:
- Provide regular updates and regular event requests to the landlord operations team.
- Configure and update the Event Management System as required and validate event data entries.
- Handle general office duties, such as record-keeping and other duties as required.
Think you have what it takes to be our Intake Specialist for CIBC Square? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- You have 3-5 years of relevant experience
- You’re reliable, mature and consistent
- You are logistics-minded to be able to effectively manage our intake dashboard and event calendar
- You have refined hospitality-communication skills to be able to be the first point of contact while managing the conference centre mailbox
This post is also available in:
Français
This post is also available in:
Français