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Operations Manager
Req ID: 1463500
Category: Foodservice Management – SALARY
Brand: Levy
Location: Ottawa, ON
Posting Date: September 17, 2025
Category: Foodservice Management – SALARY
Brand: Levy
Location: Ottawa, ON
Posting Date: September 17, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
The Operations Manager is responsible for operational aspects of the business including: ongoing success of retail and marketing programs, sales performance, and creative product branded concepts. The Operations Manager must be prepared to work week days, evenings and weekends.
Now, if you were to come on board as our Operations Managers, we’d ask you to do the following for us:
- Ensure customer satisfaction.
- Manage staff
- Store planning and merchandising
- Motivating and revenue goal oriented planning
- Warehouse planning and organization
- Ensure compliance with client brand standards
- Ensure quality, cleanliness, customer service and company policies and programs are maintained
- Responsible for executing shipments, creating warehouse tasks and warehouse orders, assessing product availability of orders, update orders as required
- Review employee hours worked into the payroll system timely wage payment to employees for hours worked
Think you have what it takes to be our Operation Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role
- Post-secondary education
- Experience dealing with labour relations issues
- Experience in a warehouse and or distribution environment
- Working knowledge of Microsoft Office
- Strong communication skills required
- Applies best practices and seeks out opportunities to improve processes
- Management and organizational skills, capable of motivating, leading and developing associates.
- Excellent client relationship and communication skills.
- Knowledge of any POS System is an asset
- Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
This post is also available in:
Français
This post is also available in:
Français