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General Manager, Food Operations
Req ID: 1454901
Category: Foodservice Management – SALARY
Brand: Corporate
Location: Hamilton, ON
Posting Date: August 20, 2025
Category: Foodservice Management – SALARY
Brand: Corporate
Location: Hamilton, ON
Posting Date: August 20, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Job Summary
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work week days and sometimes evenings and weekends
Now, if you were to come on board as one of our General Managers, we’d ask you to do the following for us:
- Manage client relations
- Ensure customer satisfaction.
- Manage staff
- Menu planning and merchandising
- Ensure compliance with strict quality assurance, health, safety and environmental programs
Think you have what it takes to be one of our General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role
- Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
- Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
- Strong experience dealing with labour relations issues.
- Proven financial management skills, including ability to control product and labour costs on a weekly basis.
- Strong catering experience, including demonstrated experience hosting large events.
- Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
- Strong management and organizational skills, capable of motivating, leading and developing associates.
- Excellent client relationship and communication skills.
- Knowledge of MS Word and Excel
- Knowledge of any POS System is an asset
This post is also available in:
Français
This post is also available in:
Français