Catering Supervisor, FT
Req ID: 1442125
Category: Supervisor – HOURLY
Brand: Chartwells
Location: Edmonton, AB
Posting Date: July 15, 2025
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Job Summary
How you will make an impact:
You will be responsible for overseeing the staff and daily operations of the Catering Department.
As a Catering Supervisor, you will:
- Supervise employees in the Catering Department.
- Assists in the performance appraisal process
- Determine workload requirements from catering orders
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems
- Interact with customers and resolve complaints in a service-oriented manner
- Demonstrate complete understanding of menu items
- Instruct staff on work expectations for catered functions
- Help staff set up rooms to desired specifications
- Assemble and deliver food and supplies to scheduled locations
- Serve food and beverages to guests
- Return food, beverages, serving equipment and utensils to catering facility
- Ensure proper presentation, portion control and maintenance of serving temperatures
- Maintain sanitation and orderliness of all equipment, supplies and utensils
- Ensure proper food preparation by following approved recipes and production standards
About you:
- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- A valid driver’s license may be required.
- Minimum of 2 years’ experience with banquet and catering functions with high volume production.
- Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
- Strong people and customer service skills; great at relationship building.
- Creative ability to apply current food trends and presentations to food service operation.
- Excellent communication skills (written and verbal.)
- Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.
This post is also available in:
Français