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Tim Horton's Lead Hand
Req ID: 1440915
Category: Supervisor – HOURLY
Brand: Eurest Dining Group
Location: Richmond Hill, ON
Posting Date: July 11, 2025
Category: Supervisor – HOURLY
Brand: Eurest Dining Group
Location: Richmond Hill, ON
Posting Date: July 11, 2025
Who Are We?
Working Title: Tim Horton’s Lead Hand
Employment Status: Full-Time
Starting Hourly Rate: $19.00 per hour
Address: 9355 Leslie Street Richmond Hill ON L4B 0J3
New Hire Schedule: TBD with a minimum of 32 hours per week
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Working Title: Tim Horton’s Lead Hand
Employment Status: Full-Time
Starting Hourly Rate: $19.00 per hour
Address: 9355 Leslie Street Richmond Hill ON L4B 0J3
New Hire Schedule: TBD with a minimum of 32 hours per week
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
Start Date: ASAP
Status: Full time
Schedule: TBD with a minimum of 32 hours per week
Wage: $17.00/hr
Location: Niagara Plenary Retail, 1200 Fourth Ave, St. Catharines, L2S 0A9
Benefits available if you work 25 hours per week on a consistent basis.
Transport Subsidy Available
Discounted programs
Job Summary
Now, if you were to come on board as one of our Retail Supervisors, we’d ask you to do the following for us:
- Help the Manager oversee the retail operations
- Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
- Train, develop and lead a team of associates capable of providing great customer service.
- Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
- Be accountable for client and customer relationship building
- Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs
Think you have what it takes to be our Retail Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Solid supervisory experience
- A passion for Customer Service excellence
- Detail-oriented and thrive in a fast-paced environment
- Solid team player with an emphasis on customer-service
- Strong supervisory skills and the proven ability to motivate, lead and coach staff
- Superior client relationship skills
- Excellent verbal and written communication skills
- Strong proficiency with MS Word, Excel and Outlook
- Able to accommodate a flexible work schedule, including evenings and weekends
- Previous work experience with Tim Hortons would be an asset
This post is also available in:
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This post is also available in:
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