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Retail Food Service Marketing Manager

Req ID: 1440431
Category: Foodservice Management – SALARY
Brand: Chartwells
Location: Lethbridge, AB
Posting Date: July 10, 2025

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Who Are We?

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Click here to view our Team Member video!

Job Summary

Now, if you were to come on board as one of our Retail Food Service Marketing Managers, we’d ask you to do the following for us:

Drive the financial success of the unit’s operation.
Lead all phases of food preparation, menu planning and development, operation planning and expenditures, budgeting, costing and maintaining proper inventory levels.
Execute and manage marketing programs, promotions, and strategies across all food and beverage outlets
Elevate presentation of all areas through effective merchandising, support any rebranding efforts and space refreshes as needed
Train on-site team on retail marketing best practices and brand standards
Support the retail merchandise department with promotional activities
Recruit, hire, schedule and perform general administrative duties.
Ensure excellent client relationships and client satisfaction with the service and menu options.
Achieve compliance with Compass’ Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.
Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.

Think you have what it takes to be our Retail Food Service Marketing Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

At least two years of related food service management experience with at least one year of catering experience.
The ability to control food and labour costs.
Experience in developing and executing marketing plans associated with food and or food brands
Strong interpersonal skills and an eye for detail
Creatively apply trendy food items and presentations to food service operations.
A strong motivator, mentor and leader with management skills.
A detail-oriented individual and a strong team player.
Outstanding client relationship skills.
Excellent communication skills (written and verbal).
Proven Microsoft Office skills (Word, Excel, Outlook).
Culinary skills would be an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.