Senior Manager, Innovation
Req ID: 1432220
Category: Strategic Projects – SALARY
Brand: Corporate
Location: Mississauga, ON
Posting Date: June 12, 2025
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Job Summary
As a Sr. Manager of Innovation, you will combine creativity and action to scale and roll out innovations across all sectors of our organization. This role requires a creative thinker who can approach challenges with fresh perspectives, offer innovative solutions to problems, and transform complex ideas into practical, scalable outcomes. By leading the charge in bringing new solutions to life, you will research and quickly move to piloting to create impactful, lasting change. Focusing on operationalizing innovation and technology initiatives, you will ensure seamless deployment organization-wide. If you’re passionate about translating ideas into scalable action, thinking outside the box to overcome challenges, and ensuring innovations reach their full potential, this is the opportunity for you.
Now, if you were to come on board as our Sr. Manager of Innovation, we’d ask you to do the following for us:
- Collaborate closely with cross-functional teams to ideate, pilot and scale initiatives and drive adoption organization-wide, encouraging innovative thinking to enhance outcomes.
- Lead the rollout of innovation projects across multiple sectors, ensuring smooth and efficient implementation while leveraging creative problem-solving to address unique challenges and opportunities.
- Lead change management efforts to facilitate smooth transitions, using creative approaches to gain buy-in from stakeholders and ensuring teams are well-prepared for new innovations.
- Establish key performance indicators and monitor performance, adjusting strategies to maximize impact and ensure alignment with organizational goals.
- Develop and refine playbooks and processes that ensure innovations can be easily replicated and supported in all applicable areas.
- Provide hands-on support and troubleshooting during rollouts to ensure successful execution in each sector.
- Regularly report on the progress of innovation projects to leadership, presenting insights and updates in compelling and engaging ways that highlight creative achievements and opportunities.
Think you have what it takes to be our Sr. Manager of Innovation? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Proven experience (5+ years) in innovation management, project management, or operational leadership roles, with a track record of successfully bringing new ideas to life and scaling initiatives
- Demonstrated ability to approach challenges with creativity and develop innovative solutions to complex problems
- Expertise in change management, including the ability to inspire buy-in and foster a culture of innovation and adaptability
- A genuine enthusiasm for innovation, with a deep understanding of its impact on business transformation and growth
- Preferred experience and knowledge of food service and hospitality
- Ability to communicate, motivate and interact with all levels of the organization.
- Detail-oriented, organized, and capable of managing multiple projects simultaneously
- Bilingual is a plus
This post is also available in:
Français