Bilingual Accounting Application Support Analyst
Req ID: 1428541
Category: Accounting and Finance – SALARY
Brand: Corporate
Location: London, ON
Posting Date: June 4, 2025
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Job Summary
Now, if you were to come on board as our Bilingual Accounting Application Support Analyst, we’d ask you to do the following for us:
- Serve as an integral member of our accounting systems support team
- Act as subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications
- Devise and prepare procedural documentation for accounting applications
- Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up
- Communicate application problems and issues to management and define technical issues
- Manage emails and voice mail related to accounting applications
- Train new users and troubleshoot on CIMS and ORBIT
- Follow up with field when locations are not using appropriate accounting applications
Think you have what it takes to be our Bilingual Accounting Application Support Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Diploma in Accounting or equivalent
- Three (3) years’ experience in a computerized accounting environment
- Strong customer service, interpersonal and verbal and written communication skills
- Excellent analytical and problem solving skills
- Proficient working knowledge of Microsoft Office programs
- Ability to work in a fast paced, constantly changing environment
- Able to balance team and individual responsibilities
- Able to work overtime when required
- JD Edwards, ORBIT and CIMS experience an asset
- Position is located in London, ON
- Hybrid, 2 days in the office
This post is also available in:
Français