This post is also available in:
Français
General Manager, Patient Food Services (CSNM)
Req ID: 1424240
Category: Nutrition and Wellness – SALARY
Brand: Compass One
Location: Newmarket, ON
Posting Date: May 13, 2025
Category: Nutrition and Wellness – SALARY
Brand: Compass One
Location: Newmarket, ON
Posting Date: May 13, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
Now, if you were to come on board as a General Manager, Patient Food Services (CSNM) we’d ask you to do the following for us:
- Determines departmental goals and objectives in keeping with organizational and departmental philosophy.
- Develops service operating, and capital budgets.
- Utilizes data to manage area of responsibility.
- Direct department activities and maintain highest quality service standards.
- Maintain compliance with industry, company, and legislative standards.
- Supervise all phases of operational planning and expenditures, inventory management, procurement budgeting, costing, and financial reporting.
- Ensures that food safety is treated as a priority in all department activities.
- Ensures diets in acute care meet the nutritional standards as set out in the contract and adhering to any provincial or health authority standards, as applicable.
- Establishes effective relationships and coordinates service with those of other departments.
- Attends interdepartmental meetings.
- Supervise assigned team and oversee dietitians.
- Evaluates performance of direct subordinates, documenting concerns and progress.
Think you have what it takes to be our General Manager, Patient Food Services (CSNM)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- At least five years of leadership experience in healthcare food services in a unionized labour environment.
- Current active status as member of Canadian Society of Nutrition Management (CSNM).
- Degree or diploma in: Food and Nutrition Management
- Proficiency in dietary software and MS Office (Word, Excel, PowerPoint, Outlook).
- Proven excellence in fiscal management of departmental budgets, contracts and project costs.
- Demonstrated ability to think strategically / conceptually and evidence of achieving collaborative results across various departments and disciplines.
- Current with the latest innovative trends in patient food services.
- Demonstrated ability to lead, motivate, and develop direct reports and frontline staff during times of change and shifting priorities.
- Excellent verbal and written communication skills.
- Excellent organizational and people skills
This post is also available in:
Français
This post is also available in:
Français