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Housekeeping Manager

Req ID: 1421004
Category: Housekeeping – SALARY
Brand: ESFM (Eurest Services)
Location: Toronto, ON
Posting Date: May 12, 2025

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Who Are We?

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM’s list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.

ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Job Summary

Now, if you were to come on board as one of our Resident Managers, we’d ask you to do the following for us:

Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
Ensure all accidents and/or property damage is reported in accordance with Company policy.
Administer appropriate corrective disciplinary action when necessary.

Think you have what it takes to be the Resident Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

5 years’ leadership/supervisory experience in a cleaning, facility management environment.
Knowledge and experience in the use of equipment, cleaning systems and products.
Capability to effectively motivate, lead and performance manage a team
Strong communication skills, both verbal and written
Knowledge of MS Word and Excel

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.