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Product Design Lead
Req ID: 1417270
Category: Digital – SALARY
Brand: Compass Digital
Location: Mississauga, ON
Posting Date: April 17, 2025
Category: Digital – SALARY
Brand: Compass Digital
Location: Mississauga, ON
Posting Date: April 17, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what’s possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what’s possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
Hybrid – 3 times a week in office
Now, if you were to come on board as a Product Design Lead, we’d ask you to do the following for us:
- As a Lead IC in design, you will champion design efforts for our flagship products, ensuring a seamless and intuitive user experience for operators and cafe guests.
- Partner with Product, Engineering, and strategic stakeholders to ensure we deliver on our product strategy, advocating for design decisions that make the lives of our operators and guests easier.
- Proactively engage with real users on-site to uncover insights and translate them into product opportunities.
- Influence product roadmaps that drive experience outcomes.
- Set a high bar for design quality, ensuring shipped experiences are polished, intuitive, and drive meaningful outcomes.
- Use design as a tool to solve business problems, not only drive UI design.
- Facilitate collaboration and communication across teams by running design critiques, workshops, and design sprints, fostering a culture of shared problem-solving and innovation.
- Champion accessibility and usability by ensuring our products meet compliance standards and serve a diverse range of users with varying levels of technical proficiency.
Think you have what it takes to be our Product Design Lead? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- 8+ years of experience in product design, with at least 2 years in a lead role.
- Proven track record of delivering design solutions that drive measurable business outcomes, a strong portfolio demonstrating these skills is required.
- Experience working with complex B2B platforms, enterprise software, or operational tools, preferably in food tech, hospitality, or multi-location service industries.
- Proven ability to work closely with cross-functional teams, balancing business needs, technical constraints, and user experience to drive solutions forward.
- Deep understanding of accessibility and usability best practices for web and mobile experiences.
- Strong facilitation skills: ability to lead design critiques, workshops, and strategic discussions to align teams around user needs and product vision.
- A naturally curious mindset that seeks answers and pushes boundaries.
- If you’re passionate about designing impactful products and shaping the future of digital experiences in hospitality, we’d love to hear from you
This post is also available in:
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This post is also available in:
Français