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Senior Account Manager, Foodbuy Member Development
Req ID: 1402518
Category: Customer Service/Experience Management – SALARY
Brand: Corporate
Location: Mississauga, ON
Posting Date: February 25, 2025
Category: Customer Service/Experience Management – SALARY
Brand: Corporate
Location: Mississauga, ON
Posting Date: February 25, 2025
Who Are We?
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine working in a place that offers great resources to help you achieve your greatest potential. At Foodbuy, our solutions strengthen supplier relationships, customize offerings, and lower purchasing and production costs. In turn, we can give our passionate employees ongoing opportunities to grow. Join us.
Why work with Foodbuy? We are a member of Compass Group Canada, the leading foodservice and support Services Company. We extend our value-driven purchasing service model to external clients who benefit from our negotiated contracts with manufacturers that support food and beverage and facility management suppliers.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine working in a place that offers great resources to help you achieve your greatest potential. At Foodbuy, our solutions strengthen supplier relationships, customize offerings, and lower purchasing and production costs. In turn, we can give our passionate employees ongoing opportunities to grow. Join us.
Why work with Foodbuy? We are a member of Compass Group Canada, the leading foodservice and support Services Company. We extend our value-driven purchasing service model to external clients who benefit from our negotiated contracts with manufacturers that support food and beverage and facility management suppliers.
Job Summary
The position will have full accountability for the client portfolio. The Senior Account Manager is responsible for contributing to all levels of strategic strategy development, budgeting communication, penetration, satisfaction, execution and financial growth for new business within their portfolio. The Sr. Account Manager will be a leader in the development of the Foodbuy Accounts Team culture, setting a positive example on best practices and a willingness to share opportunities to align across shared values.
Now, if you were to come on board as one of our Senior Account Managers, we’d ask you to do the following for us:
- The position is expected to drive Managed Volume, Revenue & Profit growth, as well as client satisfaction & retention, through the development and execution of Market & Client specific strategies and actions that promote increased participation to purchasing programs. This will include the identification and implementation of new internal & external department solutions, as well as the continued development and improvement in the ongoing relationships with the internal & external stakeholders within Foodbuy Canada, Foodbuy US, Suppliers, Distributors, & Clients.
- The Sr. Account Manager is accountable for a complete P&L budget that includes client managed volume, total revenue, Foodbuy/Compass revenue, all overhead expenses and PBIT for their portfolio.
- The Sr. Account Manager is responsible for all resources required to achieve and exceed the budget that include but are not limited to travel, client events, technology & innovation. This role will interact with the vendor community to represent the interests of all MDG clients within their portfolio, associates and end users. Developing key relationships with top tier vendors will be critical to the success of this role.
- The Sr. Account Manager will be accountable for driving revenue & profit growth, client retention, client satisfaction and increased participation in contracted programs. This position will also be expected to anticipate client contract renewals and handle negotiations and agreement extensions.
- The client portfolio will be predominantly made up of clients that are Tier I, Regional/National, Platform Members, high managed volume and revenue/profit potential, highly engaged.
Think you have what it takes to be our Senior Account Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- 5+ years of professional Account Management Experience
- 5+ years of experience working with external organization’s senior executive leadership teams to influence change
- 5+ years of significant experience in budgeting process including expense and profit management
- 5+ years of strategic account planning
- Bachelor’s degree in business or related studies
- Prior experience interacting, communicating, negotiating and collaborating with executive level professionals
- Bilingual in English and French is an asset
This post is also available in:
Français
This post is also available in:
Français