We are looking for a Project Manager to join our team as we scale to the next phase in Compass Digital’s journey! This is a unique opportunity to incorporate agility in planning, process, and programs to ensure that our cross-functional teams deliver our e-commerce products efficiently while meeting the demands of the business.

• Become well versed in Compass Digital PMO Implementation Methodology and use it on all engagement
• Visibility and tracking of all project implementations and drive accountability for all deliverables associated with the engagements
• Provide guidance and mentoring to junior resources working on their project implementations
• Create and own multiple documentation and artifacts including schedule, milestones, dependencies, and critical path for our e-commerce projects
• Partner with Digital Strategy, Delivery, Product, Configuration, Digital Care, and Development team leads or team members to ensure that well-defined implementation strategies and project plans are in place to drive business objectives to completion
• Facilitate customer and/or partner meetings and articulate business requirements and functional specifications clearly and succinctly
• Provide status reports and communication with customers and/or collaborators on project status and updates including scope, timeline, risks, impacts, dependencies, and contingency planning
• Ensure that projects are delivered within budget, scope and specifications as outlined in the SOW
• Ensure that our customers can serve as a reference upon completing their implementation
• Ensure that there is a clear process for the transition of the project from delivery to digital support

Skills and Qualifications include

• 5+ years of relevant experience as a senior project or similar role
• Excellent organization and time management skills
• Strong presentation, written and verbal communication skills for various audiences (technical, managers, executives)
• Shown success leading multiple, complex technology implementations for medium to large engagements
• Certified PMP, scrum master or equivalent experience in agile methodologies (desired but not required)
• Preferable to have experience with project management processes and methodologies for software development and Artificial Intelligence
• Experience managing 3rd party vendors in a project
• Manage customer interactions with diplomacy and professionalism
• Professional Services or SaaS industry experience a plus
• Passion for customer service
• Strong leadership skills including: negotiating, influencing, communication, and problem solving
• Ability to own problems and find solutions with minimal direction

Education 

• Bachelor’s Degree or College Diploma is preferred but not required.

Position Details:

• Position Title: Project Manager
• Salary: 90,000.00 – 115,000.00
• Bonus Eligible, 4 Weeks Vacation and more! 
• Employment Type: Full Time, Permanent 
• Hybrid: 3 Days in Office  – Toronto/ Mississauga

In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.