Administration

·       Maintain accurate and up-to-date employee records in HRIS and personnel files

·       Track key HR data including headcount, attendance, turnover, and onboarding completion.

·       Maintain confidentiality in dealing with sensitive and privileged information while handling telephone calls, scheduling appointments, preparing documents and managing other administrative responsibilities.

·       Assist HR team in maintaining a centralized electronic and paper filing system including maintaining a current Human Resources Information System (HRIS) of employee information.

·       Coordinate meeting/training logistics ensuring available space, table set up, technology resources and refreshments as required.

·       Assist the HR team in updating relevant policies, procedures, and forms as required.

Talent Acquisition & Hiring

·     Manage full-cycle hourly recruiting, including job postings, resume screening, phone screens, interviews, reference checks, and hiring recommendations.

·     Coordinate and schedule interviews with hiring managers and candidates.

·     Prepare and issue offer letters and employment agreements in alignment with Park Hospitality guidelines.

·     Facilitate pre-employment requirements such as background checks, onboarding paperwork, and system access.

·     Maintain applicant tracking system (ATS) data accuracy and recruiting metrics.

·     Support workforce planning by tracking open roles, time-to-fill, and hiring trends.

·     Partner with hiring managers to understand role requirements and support efficient, inclusive hiring practices.

Onboarding & Employee Lifecycle Support

·     Coordinate and deliver onboarding activities for new hires, including orientation scheduling, documentation, and system setup

·     Ensure completion and filing of all required onboarding forms and compliance documentation

·     Act as a first point of contact for new hires, providing guidance on policies, procedures, and benefits enrollment timelines

·     Support employee status changes such as promotions, transfers, leaves of absence, and terminations

·     Assist with exit processes, including documentation, system updates, and exit interview coordination

Payroll & Timekeeping Support

·     Track and verify employee hours, attendance, and scheduling data prior to payroll submission

·     Assist with payroll audits by reviewing data for accuracy and resolving discrepancies

·     Respond to employee inquiries related to pay, timekeeping, and basic payroll processes

Employee Relations & General HR Support

·     Provide frontline HR support by responding to employee questions regarding policies, procedures, and programs

·     Escalate complex employee relations matters to senior HR leadership as appropriate

·     Support engagement initiatives, recognition programs, and internal events

·     Assist with policy updates, handbook maintenance, and HR process improvements

·     Contribute to a positive, inclusive, and professional workplace culture

Training & Development

·     Assist with training and development which may include booking venues, arranging food and beverages, coordinating technology requirements and tracking attendance.

General Duties

·     Adhere and comply with all APC policies, safety regulations and safe work practices that will ensure a safe work environment.

·     Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.

·     Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.

·     Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.

·     Perform other related duties and responsibilities as required.