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Events & Catering Specialist

Req ID: 1403663
Category: Hotel/Conference Center Management – SALARY
Brand: Restaurant Associates (EPC)
Location: Toronto, ON
Posting Date: February 28, 2025

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Who Are We?

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Job Summary

The Events & Catering Specialist will manage event inquiries, lead the planning of private dining room bookings, and organize small and medium scale events on our “Premium Dining” floor. The role demands meticulous attention to detail and a commitment to excellence in service delivery, ensuring seamless and memorable guest experiences!

Now, if you were to come on board as our Events & Catering Specialist, we’d ask you to do the following for us:

Manage event inquiries, ensuring accurate details for private dining, chef table bookings, and small events.
Oversee event coordination, directing teams and vendors to execute agendas and handle last-minute changes.
Collaborate with the Corporate Events team to support hospitality, amenities, and event recommendations.
Coordinate food and beverage services, working with the culinary team, processing invoices, and suggesting improvements.
Lead weekly meetings with Premium Dining and Culinary teams to review events.
Assist employees with access passes, room bookings, and last-minute onsite requests.
Handle administrative tasks including credit card reconciliations, purchase orders, and financial processing.
Support inventory management, site equipment maintenance, and operational resource organization.
Strive for continuous improvement to streamline processes and ensure quality.
Perform other duties as assigned by the Director, Events & Catering.

Think you have what it takes to be our Events & Catering Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

Proven experience managing corporate events across venues and virtual platforms, collaborating with production, technical, and multimedia teams.
3+ years in customer service within hospitality, supporting event and meeting operations.
Strong ability to maintain accurate administrative and operational systems.
Thrive in fast-paced, high-pressure environments, demonstrating self-starting initiative.
Skilled in Excel, Word, Outlook, and other MS Office tools; quick to learn CRM systems and virtual event platforms.
Experienced in tracking expenses and reconciling receipts.
Able to lift up to 50 lbs. and assist with equipment setup/teardown.
SmartServe, Food Handling Certification, and knowledge of hospitality best practices; First Aid/CPR-C certification or willingness to obtain.
Available to work flexible hours, including early mornings or evenings for events.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.