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Lobby Ambassador, RBC
ID de demande: 1498258
Catégorie: Supervisor – HOURLY
Marque: Restaurant Associates (EPC)
Emplacement: Toronto, ON
Date d’affichage: January 20, 2026
Catégorie: Supervisor – HOURLY
Marque: Restaurant Associates (EPC)
Emplacement: Toronto, ON
Date d’affichage: January 20, 2026
À PROPOS DE NOUS
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
QUEL SONT LES AVANTAGES POUR VOUS?
- Rejoignez une compagnie primée. Nous avons été reconnus pour être un des meilleurs lieux de travail par Great Place to Work, en plus d’avoir été nommé un des meilleurs lieux de travail dans l’industrie de la vente au détail et de l’accueil. Nous avons également été sélectionné pour figurer sur les listes FORTUNE Global 500 et FORTUNE World’s Most Admired Companies.
- Les occasions avec nous sont infinies. En tant que plus grande entreprise de services alimentaires et de soutien au monde, nous offrons une vaste gamme de possibilités d’apprentissage et de carrière à tous nos associés.
- Santé et sécurité. La santé et la sécurité de nos associés, clients et invités ont toujours été notre priorité absolue. Nous avons mis en place les bons processus pour nous assurer que nos équipes ont le soutien dont elles ont besoin pour rester en sécurité, tout en aidant à assurer la sécurité de nos clients.
- Avantages pour la santé. Pour nos associés admissibles, nous offrons une couverture complète en matière de santé, de vision et de soins dentaires.
- Un accent sur le mieux-être et la santé mentale. Maintenant, notre initiative en santé mentale et en bien-être a été créée pour partager des ressources dignes de confiance avec nos associés et les communautés que nous servons sur une variété de sujets, y compris le mieux-être mental, physique, spirituel et financier. Visitez notre site Web Stronger Together à
www.strongertogethercompass.com/fr . Nous avons également un programme d’aide à l’emploi qui permet à nos associés d’avoir accès à du soutien, des ressources et de l’information 24 h/24, 7 j/7. - Nous sommes aussi diversifiés que nos clients. Nous croyons que des environnements diversifiés et inclusifs favorisent l’innovation et la collaboration, tout en profitant à nos associés et clients. Nous nous engageons à Écouter, Apprendre et Agir; nos conseils d’action pour l’inclusion dans la diversité (DIAC) sont des groupes dirigés par des associés qui cherchent à favoriser l’inclusion par la sensibilisation culturelle, l’engagement et l’appréciation de la diversité. Ensemble, nous sommes plus forts!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Restaurant Associates? Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
Job Summary
In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.
This is a posting for an existing job vacancy.
Pay Range is $44,600 to $59,500.
As a Lobby Ambassador, you will make our visitors feel welcomed and comfortable while also maintaining security awareness, managing a variety of front-desk tasks such as answering phone calls and managing meeting calendars.
We are seeking a friendly and professional Lobby Ambassador to manage our lobby reception area. In this role, you will greet guests, direct them to the appropriate offices or personnel, and provide general administrative support. If you have excellent communication skills and enjoy working with people, we would like to meet you.
Now, if you were to come on board as our Lobby Ambassador, RBC, we’d ask you to do the following for us:
- Maintain a clean and welcoming environment in the lobby area and present a polished, professional, customer friendly image at all times.
- Manage visitor access, checking in guests or clients and directing them to their meeting or appointment while maintaining security awareness
- Provide administrative support to the Corporate Security team as required
- Liaise with Corporate Security in matters of incident management, client interactions, and general duties.
- Support the concierge team by addressing guest needs and providing information about local attractions or events
- Meticulous record keeping, report writing, observation skills excellent verbal and written communication skills
- Participate in emergency evacuation procedures and crisis management scenarios, while ensuring that the facility’s safety and emergency procedures are followed.
- Ability to manage and deescalate conflicts and incidents and demonstrate assertive decision making while maintaining security awareness.
- Present a polished, professional, customer friendly image at all time.
- Demonstrate good judgment, common sense, and decision-making ability, particularly when troubleshooting issues or escalating security concerns.
Think you have what it takes to be our Lobby Ambassador, RBC? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- Prior experience as a Lobby Ambassador, Receptionist, or similar role
- Be at least 18 years of age with high school diploma or equivalent
- Legally entitled to work in Canada
- At least 2 years of hospitality or security personnel experience in a Commercial/Corporate environment is preferred
- Effective communication (written and oral ), multi-tasking ,organizational and interpersonal skills.
- Have computer skills to operate site specific technology and proficiency in Microsoft Office Suite
- Excellent customer service and hospitality skills with conflict management ability.
- Professional attitude and appearance
- Others
- As a condition of employment, employee must successfully complete a background check
- Security/Private Investigator License (preferred), or ability to obtain with training
This post is also available in:
English
This post is also available in:
English