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Bookings Supervisor, TD, Toronto, ON

ID de demande: 1493851
Catégorie: Catering and Catering Supervisors – HOURLY
Marque: Restaurant Associates (EPC)
Emplacement: Toronto, ON
Date d’affichage: January 5, 2026

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À PROPOS DE NOUS

Working Title: Bookings Supervisor, TD, Toronto, ON
Employment Status: Full-Time
Starting Hourly Rate: $26.00 per hour
Address: 160 Front Street West Toronto ON M5K 1A2
New Hire Schedule: TBD

The salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

QUEL SONT LES AVANTAGES POUR VOUS?

Rejoignez une compagnie primée. Nous avons été reconnus pour être un des meilleurs lieux de travail par Great Place to Work, en plus d’avoir été nommé un des meilleurs lieux de travail dans l’industrie de la vente au détail et de l’accueil. Nous avons également été sélectionné pour figurer sur les listes FORTUNE Global 500 et FORTUNE World’s Most Admired Companies.
Les occasions avec nous sont infinies. En tant que plus grande entreprise de services alimentaires et de soutien au monde, nous offrons une vaste gamme de possibilités d’apprentissage et de carrière à tous nos associés.
Santé et sécurité. La santé et la sécurité de nos associés, clients et invités ont toujours été notre priorité absolue. Nous avons mis en place les bons processus pour nous assurer que nos équipes ont le soutien dont elles ont besoin pour rester en sécurité, tout en aidant à assurer la sécurité de nos clients.
Avantages pour la santé. Pour nos associés admissibles, nous offrons une couverture complète en matière de santé, de vision et de soins dentaires.
Un accent sur le mieux-être et la santé mentale. Maintenant, notre initiative en santé mentale et en bien-être a été créée pour partager des ressources dignes de confiance avec nos associés et les communautés que nous servons sur une variété de sujets, y compris le mieux-être mental, physique, spirituel et financier. Visitez notre site Web Stronger Together à
www.strongertogethercompass.com/fr . Nous avons également un programme d’aide à l’emploi qui permet à nos associés d’avoir accès à du soutien, des ressources et de l’information 24 h/24, 7 j/7.
Nous sommes aussi diversifiés que nos clients. Nous croyons que des environnements diversifiés et inclusifs favorisent l’innovation et la collaboration, tout en profitant à nos associés et clients. Nous nous engageons à Écouter, Apprendre et Agir; nos conseils d’action pour l’inclusion dans la diversité (DIAC) sont des groupes dirigés par des associés qui cherchent à favoriser l’inclusion par la sensibilisation culturelle, l’engagement et l’appréciation de la diversité. Ensemble, nous sommes plus forts!

Job Summary

How you will make an Impact: Our Bookings Supervisors are the first point of contact for our bookings team. This position requires a very special skill set and personality. Overseeing the event requests and inquiries requires solution-based thinking, speed and sense of urgency while following timelines, as well as a strong attention to detail and organizational skills. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of event bookings and liaising with our clients.

As a Booking Supervisor you will:

Commit to support and enforce Service Excellence.
Have a pleasant, calm and friendly manner; a good memory; initiative; exhibit innovation, creativity, and flexibility; and foremost, a winning attitude.
Delegate tasks to staff and following timelines to ensure tasks are completed
Be able to work as a team as well as an individual
Be able to work well « on the fly » and take direction from management team as it comes.
Fluent in bookings software with an attention to detail and ability to train staff
Confident with Microsoft Office programs
Excellent corporate phone and email etiquette
High level of food & beverage knowledge
Knowledge of event room set ups and layouts
Excellent communication skills and the ability to speak, read and write fluent English
Ability to anticipate, eliminate and defuse any bookings issues and problematic situations.
Ability to review and understand function sheets according to outlined requests (i.e. room set-ups of tables, chairs, linens, silverware, etc).
Will attend the function-briefing meetings in order to be prepared for all daily service needs.
Will adhere to the guidelines of conduct as set out in the rules and regulations of the Employee Handbook and Employee Safety Manual.
Provide a professional attitude and proper uniform when on-site.
Perform any all other duties as requested by the managers.

About you:

Min of 1 year of Event Bookings experience
Ideally a min of 2 years of food & beverage industry experience.
Able to communicate effectively and must possess strong customer service skills.
Able to work independently and as part of a team.
Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.
Able to work a flexible schedule, including occasional evenings.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.