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Assistant Manager, Workplace Ambassador Services
ID de demande: 1482240
Catégorie: Customer Service/Experience Management – SALARY
Marque: Restaurant Associates (EPC)
Emplacement: Toronto, ON
Date d’affichage: November 18, 2025
Catégorie: Customer Service/Experience Management – SALARY
Marque: Restaurant Associates (EPC)
Emplacement: Toronto, ON
Date d’affichage: November 18, 2025
À PROPOS DE NOUS
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
QUEL SONT LES AVANTAGES POUR VOUS?
- Rejoignez une compagnie primée. Nous avons été reconnus pour être un des meilleurs lieux de travail par Great Place to Work, en plus d’avoir été nommé un des meilleurs lieux de travail dans l’industrie de la vente au détail et de l’accueil. Nous avons également été sélectionné pour figurer sur les listes FORTUNE Global 500 et FORTUNE World’s Most Admired Companies.
- Les occasions avec nous sont infinies. En tant que plus grande entreprise de services alimentaires et de soutien au monde, nous offrons une vaste gamme de possibilités d’apprentissage et de carrière à tous nos associés.
- Santé et sécurité. La santé et la sécurité de nos associés, clients et invités ont toujours été notre priorité absolue. Nous avons mis en place les bons processus pour nous assurer que nos équipes ont le soutien dont elles ont besoin pour rester en sécurité, tout en aidant à assurer la sécurité de nos clients.
- Avantages pour la santé. Pour nos associés admissibles, nous offrons une couverture complète en matière de santé, de vision et de soins dentaires.
- Un accent sur le mieux-être et la santé mentale. Maintenant, notre initiative en santé mentale et en bien-être a été créée pour partager des ressources dignes de confiance avec nos associés et les communautés que nous servons sur une variété de sujets, y compris le mieux-être mental, physique, spirituel et financier. Visitez notre site Web Stronger Together à
www.strongertogethercompass.com/fr . Nous avons également un programme d’aide à l’emploi qui permet à nos associés d’avoir accès à du soutien, des ressources et de l’information 24 h/24, 7 j/7. - Nous sommes aussi diversifiés que nos clients. Nous croyons que des environnements diversifiés et inclusifs favorisent l’innovation et la collaboration, tout en profitant à nos associés et clients. Nous nous engageons à Écouter, Apprendre et Agir; nos conseils d’action pour l’inclusion dans la diversité (DIAC) sont des groupes dirigés par des associés qui cherchent à favoriser l’inclusion par la sensibilisation culturelle, l’engagement et l’appréciation de la diversité. Ensemble, nous sommes plus forts!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.
Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.
Job Summary
Location: TD Bank, Corporate Offices, Toronto
The Assistant Manager, Workplace Ambassador Services will serve as the point of contact and will provide support the unit with administrative duties.
Now, if you were to come on board as one of our Assistant Manager, Workplace Ambassador Services, we’d ask you to do the following for us:
- Manage a team of Workplace Ambassadors.
- Provide ongoing supervision, coaching, training and follow up.
- Support benefits enrolment, questions and human resources for performance management as needed.
- Share duties to train new hires – occasional out of province travel is required.
- Ensure contract compliance, support payroll services and ensure accurate and timely submission of payroll data.
- Support and champion both Compass and client specific Health and Safety standards
- Manage Business Contact relationships for team of Concierge Personnel.
- Build and maintain relationships relations with head clients and individual line of business contacts.
- Understand the needs of the individual lines of business by completing regular floor audits.
- Contribute to and participate in quarterly meetings/presentations.
- Achieve service level targets as defined in client contract.
- Share and contribute to the design and execution of new hire program.
- Travel as necessary to train associates outside of GTA.
- Contribute to ongoing learning and development programs.
- Execute best in class welcome/onboarding program.
- Contribute to ongoing program improvement projects.
Think you have what it takes to be a Assistant Manager, Workplace Ambassador Services ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- Relevant post-secondary education and 2-years People Management experience.
- Strong skills in time management, organization, and project management.
- Exceptional customer service skills with the willingness to be flexible.
- Excellent communication and presentation skills.
- Proficiency with Microsoft Word, Excel and PowerPoint.
This post is also available in:
English
This post is also available in:
English