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Venture Lab Engineer (Innovation Ops)

ID de demande: 1464005
Catégorie: Sales – SALARY
Marque: Compass Digital
Emplacement: Toronto, ON
Date d’affichage: September 16, 2025

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À PROPOS DE NOUS

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what’s possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.

QUEL SONT LES AVANTAGES POUR VOUS?

Rejoignez une compagnie primée. Nous avons été reconnus pour être un des meilleurs lieux de travail par Great Place to Work, en plus d’avoir été nommé un des meilleurs lieux de travail dans l’industrie de la vente au détail et de l’accueil. Nous avons également été sélectionné pour figurer sur les listes FORTUNE Global 500 et FORTUNE World’s Most Admired Companies.
Les occasions avec nous sont infinies. En tant que plus grande entreprise de services alimentaires et de soutien au monde, nous offrons une vaste gamme de possibilités d’apprentissage et de carrière à tous nos associés.
Santé et sécurité. La santé et la sécurité de nos associés, clients et invités ont toujours été notre priorité absolue. Nous avons mis en place les bons processus pour nous assurer que nos équipes ont le soutien dont elles ont besoin pour rester en sécurité, tout en aidant à assurer la sécurité de nos clients.
Avantages pour la santé. Pour nos associés admissibles, nous offrons une couverture complète en matière de santé, de vision et de soins dentaires.
Un accent sur le mieux-être et la santé mentale. Maintenant, notre initiative en santé mentale et en bien-être a été créée pour partager des ressources dignes de confiance avec nos associés et les communautés que nous servons sur une variété de sujets, y compris le mieux-être mental, physique, spirituel et financier. Visitez notre site Web Stronger Together à
www.strongertogethercompass.com/fr . Nous avons également un programme d’aide à l’emploi qui permet à nos associés d’avoir accès à du soutien, des ressources et de l’information 24 h/24, 7 j/7.
Nous sommes aussi diversifiés que nos clients. Nous croyons que des environnements diversifiés et inclusifs favorisent l’innovation et la collaboration, tout en profitant à nos associés et clients. Nous nous engageons à Écouter, Apprendre et Agir; nos conseils d’action pour l’inclusion dans la diversité (DIAC) sont des groupes dirigés par des associés qui cherchent à favoriser l’inclusion par la sensibilisation culturelle, l’engagement et l’appréciation de la diversité. Ensemble, nous sommes plus forts!

About Us

About CDV

Compass Digital Ventures (CDV) is the innovation and corporate venture arm of Compass Group, focused on driving the future of foodservice through open innovation. CDV works with the startup and venture capital ecosystem to identify strategic opportunities, innovative pilots, and cutting-edge technologies. Through CDV we create pathways for successful and disruptive startup solutions to grow and enhance the business and operations at Compass.

As the Venture Build Ops Engineer, you are the critical bridge between a brilliant idea and a tangible, testable proof of concept (POC) and pilot. You are a hands-on builder with a strategic mindset, responsible for designing, building, and executing the technical side of our innovation pilots. You will be building and running a “venture lab” to test PoC’s and Pilots. You will be instrumental in building a repeatable, scalable « playbook » for innovation pilots, helping us to learn quickly and make informed decisions on which ventures to scale.

This role requires a unique combination of engineering expertise and a strong business acumen, enabling you to build products that not only work but also effectively answer core business questions.

Job Summary

Key Responsibilities

PoC / Pilot Program Execution:
- Serve as the lead builder for proofs of concept (POCs) and pilots, taking ideas from strategic brief to a working product.
- Choose the right tools and technologies to build prototypes and pilots quickly, effectively, and with a focus on speed-to-market. Highlighting the metrics
- Manage the end-to-end process of building and deploying pilots, ensuring they are functional and stable for user testing.
Venture Lab Management:

Build and manage a venture lab environment to simulate a real cafe setting for continuous testing of POCs and pilots.
Be responsible for the physical and digital infrastructure of the lab, ensuring it is a reliable and repeatable environment for experimentation.
Oversee the technical setup and maintenance of all hardware and software within the lab to ensure a seamless testing experience.
Incorporate new areas in the lab as we begin testing innovative solutions and technologies (i.e how do we test robotic dishwasher, or computer vision in the cafe / kitchen)

Testing & Validation:
- Design and implement a structured testing framework to validate key hypotheses of each POC and clear success metrics
- Set up data collection mechanisms to capture meaningful insights on user behavior, product-market fit, and technical feasibility.
- Analyze pilot outcomes to provide clear, actionable learnings, and inform go/no-go decisions for future investment.
Playbook Development:
- Contribute to and maintain a standardized « innovation pilot playbook » for the organization.
- Create and document reusable codebases, deployment scripts, and technical best practices to accelerate future pilots.
- Champion a culture of learning by actively conducting post-mortems on every pilot, regardless of outcome, to continuously refine our process.
Strategic Collaboration:
- Work closely with venture ops, venture innovation team, partnerships, and business stakeholders to understand the core business questions each pilot is designed to answer.
- Translate strategic needs into technical requirements, ensuring that every feature and function is built to provide meaningful data.
- Manage expectations and communicate technical progress and challenges clearly to a non-technical audience

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.