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Director of Retail
ID de demande: 1396550
Catégorie: Foodservice Management – SALARY
Marque: Levy
Emplacement: Ottawa, ON
Date d’affichage: April 22, 2025
Catégorie: Foodservice Management – SALARY
Marque: Levy
Emplacement: Ottawa, ON
Date d’affichage: April 22, 2025
À PROPOS DE NOUS
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
QUEL SONT LES AVANTAGES POUR VOUS?
- Rejoignez une compagnie primée. Nous avons été reconnus pour être un des meilleurs lieux de travail par Great Place to Work, en plus d’avoir été nommé un des meilleurs lieux de travail dans l’industrie de la vente au détail et de l’accueil. Nous avons également été sélectionné pour figurer sur les listes FORTUNE Global 500 et FORTUNE World’s Most Admired Companies.
- Les occasions avec nous sont infinies. En tant que plus grande entreprise de services alimentaires et de soutien au monde, nous offrons une vaste gamme de possibilités d’apprentissage et de carrière à tous nos associés.
- Santé et sécurité. La santé et la sécurité de nos associés, clients et invités ont toujours été notre priorité absolue. Nous avons mis en place les bons processus pour nous assurer que nos équipes ont le soutien dont elles ont besoin pour rester en sécurité, tout en aidant à assurer la sécurité de nos clients.
- Avantages pour la santé. Pour nos associés admissibles, nous offrons une couverture complète en matière de santé, de vision et de soins dentaires.
- Un accent sur le mieux-être et la santé mentale. Maintenant, notre initiative en santé mentale et en bien-être a été créée pour partager des ressources dignes de confiance avec nos associés et les communautés que nous servons sur une variété de sujets, y compris le mieux-être mental, physique, spirituel et financier. Visitez notre site Web Stronger Together à
www.strongertogethercompass.com/fr . Nous avons également un programme d’aide à l’emploi qui permet à nos associés d’avoir accès à du soutien, des ressources et de l’information 24 h/24, 7 j/7. - Nous sommes aussi diversifiés que nos clients. Nous croyons que des environnements diversifiés et inclusifs favorisent l’innovation et la collaboration, tout en profitant à nos associés et clients. Nous nous engageons à Écouter, Apprendre et Agir; nos conseils d’action pour l’inclusion dans la diversité (DIAC) sont des groupes dirigés par des associés qui cherchent à favoriser l’inclusion par la sensibilisation culturelle, l’engagement et l’appréciation de la diversité. Ensemble, nous sommes plus forts!
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.
From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
The Director of Retail leads onsite Rank + Rally operations and reports to the East Division Regional Director- Retail Operations. The main responsibility is to drive the overall performance at all retail locations and e-commerce. This position will develop leaders, oversee retail standards, and control expenses, while focusing on marketing and sales initiative opportunities. This position is the client liaison to all retail activations.
Now, if you were to come on board as our Director of Retail, we’d ask you to do the following for us:
- Drive financial results of every location, from sales through gross margin.
- Coordinate a product and category mix for Retail Program Buy with an emphasis on creating a unique and exclusive mix that sets locations apart from competitors.
- Implement, execute and follow up on operational and safety policies & procedures.
- Plan and execute client store specific events based on the promotional calendar to drive business.
- Review business with retail leadership consistently and discuss action plans to drive results. Establish a plan for reversing negative sales trends. Understand and create awareness for the factors that impact sales volume.
- Oversee P&L’s, approve all expenses, and hold team accountable to variable labor and end of month COS.
- Manage staff by recognizing great performance and addressing performance issues. Create a healthy culture to drive desired results.
- Conduct regular meetings with management to ensure communication is shared throughout the team at all levels.
- Train and coach to guest-centric customer service standards while promoting salesmanship as part of the culture.
- Execute reporting and analytics as needed for purchasing, distribution, or financial analysis.
- Coordinates design elements and location buildouts for retail activations.
- Assist special events such as outside sporting events, concerts and other consigned business.
Think you have what it takes to be our Director of Retail? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- 5+ years of Store Director or GM level retail management experience or 3 years of multi-unit management experience.
- Bachelor’s Degree preferred.
- Previous experience with retail systems, such as Retail Pro, Retail Cloud, WFM scheduling and others.
- Ability to work long hours and have a flexible schedule to meet the needs of the business. This position will require the ability to work weekdays, evenings, weekends and holidays surrounding event schedule.
- Must excel at communication with customers, employees, vendors, and management at a variety of levels.
- Ability to stand/walk long hours (8+ hours/day) and ability to maneuver around sales floor, stock room, and office.
- Lifting of heavy objects (30-50 lbs.) on a semi-regular basis
- Frequent stretching, reaching and bending
This post is also available in:
English
This post is also available in:
English